For CEOs, people leaders + operations leaders

Human capacity makes human performance possible.

Your team is hitting the numbers. Managers are absorbing more, decisions keep reopening, and each new change adds to an already full week.

Your people’s expertise creates value when they have the capacity to use it. Lighthouse Wellness helps leaders examine decision load, manager strain, change, recovery, and trust, then choose what the organization can change.

Looking for personal or athlete support? Explore the three paths →

Start with the situation in your organization. Michael leads the human-capacity work; Kristi coordinates the engagement.

Work with Michael

Support for the situation you are facing.

For organizations

Human capacity at work.

Working conversations with leaders about decision load, manager strain, change, recovery, and trust.

Explore organizational work →

For adults & families

Space for personal concerns.

Learn about Michael’s counseling background and current care access for adults and families.

Explore personal support →

For athletes & parents

AnchorAthlete™

Support for middle-school and high-school athletes navigating pressure, confidence, injury adjustment, and setbacks.

Explore AnchorAthlete →

Where this becomes a leadership question

Recognize the pressure?

For executive sponsors who can change priorities, decision rights, workload, handoffs, or the pace of change.

Michael Straw, who leads the Lighthouse Wellness human-capacity work
Michael Straw · Human capacity at work

CEOs + operations leaders

Too much depends on the same people.

The result gets delivered. The same leaders keep rescuing the handoff, reopening the decision, or working around an unclear owner.

What keeps returning to them, and what could the organization change?

People leaders + manager sponsors

Managers are absorbing the gap.

They translate changing priorities, manage conflict, cover missing capacity, and answer for work they do not fully control.

Where is manager capacity going, and which expectations need to change?

Executive teams leading change

Everything is a priority. Nothing has come off the list.

A new system, an AI rollout, a restructure, or another urgent project lands on top of the current work.

What must stop, slow down, or become clearer for this change to work?

Start with the pressure you can see. The working session examines the conditions behind it.

The six conditions Michael helps leaders examine

What Michael helps leaders examine

Conditions people can see, discuss, and change.

Look at the way work happens: decisions, expectations, staffing, handoffs, and the signals people can safely raise.

Decision load

How much judgment is required, who owns the call, and how often a settled decision reopens.

Manager capacity

The workload, interpretation, conflict, and escalation managers absorb around their formal role.

Pace of change

How many changes people must absorb at once and what support or time each one needs.

Recovery conditions

Whether workload rhythms, staffing, handoffs, and expectations leave room to recover.

Trust

Whether people can surface risk, limits, disagreement, and uncertainty early enough to be useful.

Sustained performance

Where current results depend on hidden labor, repeated rescues, or people continually extending themselves.

A first organizational engagement

A working session on what people are carrying.

Bring the people close to the work and the leader who can act on what surfaces. Michael facilitates the conversation around a real operating pressure.

  1. Name the demand.

    What are people being asked to deliver or absorb? Who is carrying the pressure?

  2. Find the conditions.

    Where are decision load, manager strain, change, recovery, or trust making the work harder?

  3. Choose a change.

    What can leadership adjust: a priority, owner, expectation, role, handoff, cadence, or support?

  4. Decide what to watch.

    Who owns the next step, and what observable signal would show that the change helped?

Leave with a useful next move.

The aim is a clear view of the pressure, priorities leadership can act on, and a practical next step with an owner and evidence to watch. The people, timing, and scope are agreed before the work begins.

Start a human-capacity conversation
Michael Straw, MA, Principal + Chief Wellness Officer, Lighthouse Wellness

The experience behind the work

Michael Straw, MA

Principal + Chief Wellness Officer, Lighthouse Wellness

20+ years with the human side of performance.

Michael’s behavioral-health experience spans outpatient care, crisis work, community mental health, substance use, and managed care.

He brings that depth to organizational questions: what people are carrying, how pressure changes behavior, and which conditions leadership can actually change.

Lighthouse Wellness works with leaders on decisions, manager capacity, recovery, trust, and sustained performance. Michael leads the human-systems work; Kristi connects it to the enterprise goal and engagement scope.

Start a human-capacity conversation
We’re hitting the numbers. What’s it costing our people? Three circles: I can’t lose my best people.; We need results that last.; I don’t want work to take everything.. At the intersection: Human capacity. Sustainable performance. Build the conditions people need to keep performing.

Private organizational working rooms

Bring the people who can change the conditions.

A focused working conversation brings leaders together around a real question about capacity, decision load, or manager strain. Michael leads the human-capacity work. Lighthouse’s Rare Rooms™ approach shapes the curation, conversation, and follow-through.

The October 14 invitation is closed. Future organizational sessions are scoped and scheduled by agreement.

Discuss a working room for your organization ↗

Explore the Rare Rooms™ method →

Before you inquire

A few practical questions.

Who should sponsor this work?

A CEO, COO, CHRO, Chief People Officer, business-unit leader, or executive sponsor with authority to change the conditions being discussed. People, HR, Operations, and Chief of Staff leaders can help surface the real patterns.

Do we need to have the problem fully figured out?

Start with what you can see: decisions reopening, managers covering gaps, competing changes, or work that depends on repeated rescues. The first conversation helps determine the useful focus.

Is this individual therapy or clinical care?

This work examines organizational conditions with leaders. For personal counseling, visit the adults and families page. Clinical services have their own intake, records, and care arrangements.

Do we have to attend the October 14 room first?

You can inquire directly about your organization. The October 14 room is a separate, curated working conversation for a small group of practitioners.

Start with your organization

What is the work asking people to carry?

Tell us what is happening. We’ll help identify the useful next conversation.

Include a few details.

  • Your organization and role.
  • The pressure you are seeing.
  • Who is affected and what needs to change.
  • Your timing.
Start a human-capacity conversation

This opens an email to Kristi with prompts you can fill in. Kristi reviews enterprise inquiries and coordinates the fit and scope with Michael.

Lighthouse Wellness is the human-capacity application of Lighthouse Leadership Consultants™.